Illustrative example. This story is a composite based on real adviser experience with cases of this type. Names, locations and specific figures have been changed or generalised — it does not represent a single identifiable client. General lender criteria referenced are indicative only and change frequently. For a case tailored to your own circumstances, speak to an adviser.
Raj P.
When Raj broke his back in an accident and couldn't work for 6 months, his income protection policy covered his mortgage and bills — keeping his family financially secure.
"I was off work for 6 months after my accident. Without income protection, I would have lost my home. Instead, my mortgage, bills, and family expenses were all covered. Best £35 a month I ever spent."
— Raj P., Leicester
£3,500
Monthly Payout
£17,500
Total Received
£35
Monthly Premium
6 Months
Off Work
The Situation
Raj was a self-employed IT contractor earning around £65,000 a year. When he bought his home in Leicester, his The Mortgage Genie advisor strongly recommended income protection insurance, explaining that as a self-employed worker, he had no statutory sick pay to fall back on.
The Challenge
A cycling accident left Raj with a fractured vertebra and unable to work for 6 months. As a self-employed contractor, his income stopped immediately. His mortgage was £1,100/month, plus bills, food, and expenses for his wife and young daughter. His savings would have lasted around 3 months.
How We Helped
Raj's income protection policy kicked in after the 4-week deferral period. It replaced 65% of his income — around £3,500/month — covering his mortgage, bills, and day-to-day expenses. The policy continued paying until he was well enough to return to work 5 months later.
The Outcome
Raj received approximately £17,500 in total income protection payments during his recovery. His mortgage stayed up to date, bills were paid, and his family didn't experience any financial hardship. He returned to work gradually, with payments reducing as his income increased. The policy cost him just £35/month — a fraction of what he would have lost.
Their Journey Timeline
Policy Arranged
Income protection set up when Raj bought his home — recommended by his The Mortgage Genie advisor.
Accident
Cycling accident resulted in a fractured vertebra. Raj was unable to work immediately.
Claim Submitted
Advisor helped Raj submit his income protection claim within days.
Payments Started
After the 4-week deferral period, £3,500/month payments began.
Return to Work
Raj returned to work after 6 months. Payments ceased as his income recovered.
"As a self-employed contractor, I have no sick pay, no safety net, nothing. When I broke my back and couldn't work for 6 months, income protection was the only thing standing between me and financial disaster. My The Mortgage Genie advisor practically insisted I get it when I bought my house — and I'm so glad they did. The policy paid £3,500 a month, covering my mortgage, bills, and everything else. Without it, I genuinely don't know what we would have done. If you're self-employed, please get income protection. It costs less than your phone contract and could save your home."
Raj P. — Leicester
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